Chimera Cashmere Woolen Coat
Frequently Asked Questions
HOW LONG IS SHIPPING ?
Processing Time: 4 - 7 Business Days
Shipping Time: 7 - 14 Days
Estimated Total Time: 12 - 21 Days from purchase date.
Please order with enough time, we do not accept cancellations
WHERE IS MY ORDER?
Once an order is placed, please allow four to seven business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 12-14 business days for the package to arrive to you.
WHERE ARE YOU LOCATED?
We source from wide variety of vendors from all over the world. We have vendors in Europe, Asia, Central America and United States our main office is in College Station, Texas.
HOW IS TGC FASHION PRACTICING SUSTAINABILITY?
At TGC FASHION, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with suppliers and vendors who we believe in and share our commitment to sustainability, accountability and transparency.
WHEN WILL YOU RESTOCK?
We are working hard to do another restock soon. Please subscribe below for re-stock updates and be one of the first notified when it is back in stock.
CAN YOU HELP WITH A DAMAGED PRODUCT?
We apologize that you received a damaged item. Please send a photo of the damaged product to firstname.lastname@example.org with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.
DO YOU HAVE AN AFFILIATE PROGRAM?
TGC FASHION affiliate program is OPEN. If you are an influencer who is interested in working with TGC FASHION, you may submit your info for consideration email@example.com
HOW DO I START A RETURN?
1ST read our shipping policy here